About

About Us

Who We Are

Apvity is a modern online store dedicated to bringing you high-quality products at the best value. We focus on offering a wide selection of items that combine style, durability, and affordability. With secure payments and reliable global shipping, shopping with Apvity is simple and worry-free. Our mission is to make every purchase a smooth experience while ensuring customer satisfaction at every step. At Apvity, we believe in quality you can trust and service you can rely on.
Factory Address
RZ-465, Lane No 13B, Tuglukabad Extension, Okhla Marg, New Delhi-110019
Email: samindustries.jk@gmail.com
Store Address
Shop no 209, Ist Floor, Sara City Center, Jehangir Chowk, Srinagar J&K-190001
Email: apvitysrinagar@gmail.com
Terms and Conditions
1. Use of Website

You must be at least 18 years old to make purchases on our site. You agree to provide accurate account information and not misuse our services in any way.

2. Products & Orders

We make every effort to ensure product descriptions and images are accurate, but slight variations in color or design may occur. All orders are subject to product availability, and we reserve the right to cancel or refuse any order.

3. Pricing & Payments

All prices are listed in [your currency] and may change without notice. Payments are processed securely through trusted payment gateways. We do not store or have access to your credit card details.

4. Shipping & Delivery

Delivery times are estimates only and may vary depending on your location. Customers are responsible for providing the correct shipping address. We are not liable for delays caused by shipping carriers or customs.

5. Returns & Exchanges

We accept returns and exchanges within 7 days of purchase, provided items are unworn, unused, and in their original packaging. Refunds will be processed within 15 business days after we receive your returned item.

6. Intellectual Property

All content, product images, logos, and designs on this site are the property of Apvity and may not be copied, reproduced, or distributed without permission.

7. Limitation of Liability

Apvity is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

8. Changes to Terms

We reserve the right to update or modify these terms at any time. Continued use of the site means you accept the updated terms.

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
📧 Email: samindustries.jk@gmail.com

Shipping Policy
1. Processing Time

Orders are processed within 1–2 business days after payment confirmation. During festive seasons or sales, processing may take an extra day.

2. Shipping Methods & Delivery Time

Standard Shipping (India): 4–7 business days
Express Shipping (India): 2–4 business days (extra charges apply)
International Shipping (Middle East): 7–12 business days

3. Shipping Charges

Free standard shipping on orders above ₹500 within India. International orders will display actual shipping cost after completing the order.

4. Order Tracking

Once your order ships, you will receive an email or SMS with a tracking number and link to track your package.

5. Delivery Delays

We are not liable for delays caused by courier companies, customs clearance, or unforeseen circumstances. However, we will assist you in resolving any issues with the carrier.

6. Incorrect Address

Customers are responsible for providing the correct shipping address. Orders returned due to incorrect or incomplete addresses may incur additional re-shipping charges.

7. Contact Us

If you have any questions regarding shipping, please contact us:
📧 Email: samindustries.jk@gmail.com

Privacy Policy
1. Information We Collect

We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you make a purchase or create an account on our website.

2. How We Use Your Information

Your information is used to process orders, provide customer support, improve our services, and communicate important updates. We do not sell or rent your personal information to third parties.

3. Payment Security

All online payments are processed securely through trusted payment gateways. We do not store or have access to your complete credit/debit card details.

4. Cookies & Tracking

Our website uses cookies to enhance your browsing experience and analyze website traffic. You may choose to disable cookies in your browser, but some features of the site may not function properly.

5. Third-Party Services

We may share limited information with service providers such as courier companies and payment processors, strictly for the purpose of fulfilling your orders.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to access, update, or request deletion of your personal data. For any such requests, please contact us using the details below.

8. Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of the site constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: samindustries.jk@gmail.com

Refunds and cancellation Policy
1. Order Cancellations

Orders can be cancelled within 12 hours of placement by contacting our support team. Once an order has been processed or shipped, it cannot be cancelled.

2. Refund Eligibility

Refunds are applicable only if the product is defective, damaged, or incorrect. Refunds will not be issued for items returned without original packaging, tags, or if used/worn.

3. Refund Process

Once we receive and inspect the returned item, we will notify you regarding approval or rejection of your refund. If approved, the refund will be initiated within 7–15 business days to your original payment method.

4. Non-Refundable Items

Certain items such as sale/discounted products, gift cards, and custom-made items are not eligible for refunds.

5. Return Shipping Costs

Return shipping charges are the responsibility of the customer, unless the item received was defective or incorrect.

6. Late or Missing Refunds

If you haven’t received your refund after 15 business days, please check with your bank or payment provider first. If the issue persists, contact us at samindustries.jk@gmail.com.

7. Contact Us

For any refund or cancellation related queries, please reach out:
📧 Email: samindustries.jk@gmail.com

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Worldwide Shipping

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Best Quality

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Best Offers

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Secure Payments

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